Privacy Policy

Privacy Policy

Effective Date: October 6, 2024

At Singer Creative Ltd (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, www.eloisesinger.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please refrain from using the Site.

1. Information We Collect

1.1 Personal Information:
We collect personal information that you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (when applicable, such as for purchases or services)

1.2 Non-Personal Information:
We also collect non-personal information automatically through your interaction with the Site. This may include:

  • IP address

  • Browser type and version

  • Operating system

  • Pages viewed and time spent on the Site

  • Referral source

  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To personalise and improve your experience on our Site

  • To process transactions and manage your account

  • To send you newsletters, marketing communications, and updates (with your consent)

  • To respond to your inquiries or provide customer support

  • To comply with legal obligations

  • To improve our website and services

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers who assist in website operations, hosting, marketing, payment processing, etc.

  • Where required by law or in response to valid legal requests

  • To protect our rights, property, or the safety of our users

  • In the event of a merger, acquisition, or sale of our business assets

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience and collect information about Site usage. Cookies allow us to analyse web traffic, remember your preferences, and provide relevant content.
You can manage cookies through your browser settings. However, disabling cookies may impact certain features of the Site.

5. Data Security

We take reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

As a user based in the UK, you have the following rights under applicable data protection laws:

  • The right to access the personal information we hold about you

  • The right to request correction of inaccurate personal information

  • The right to request the deletion of your personal information in certain circumstances

  • The right to object to or restrict the processing of your data

  • The right to withdraw consent to our use of your personal data at any time

  • The right to lodge a complaint with a data protection authority

To exercise your rights, please contact us at hello@singerstudios.co.uk.

7. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

9. International Transfers

Personal information collected via the Site may be transferred to and processed in countries outside of the UK. When such transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." Continued use of the Site after any changes indicates your acceptance of the updated policy.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Singer Creative Ltd
Registered Office Address:
86-90 Paul Street, London, England, EC2A 4NE
Email: hello@singerstudios.co.uk